Sérénité Spa – Privacy Policy

At Sérénité Spa, we are committed to respecting and protecting your personal information and maintaining a professional and confidential environment.

By booking or using our services, you agree to the terms outlined in this Privacy Policy.

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1. Collection and Use of Information

We collect only the personal information necessary to provide our services, which may include your name, contact details, health-related disclosures relevant to treatment, and appointment history.

All information provided by the client will be used solely for the purpose of delivering, managing, and improving the services requested at Serenité Spa.

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2. Limitation of Use

Your personal information will not be used for any purpose outside of the services offered by Serenité Spa. We do not sell, trade, or distribute your information to any third parties.

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3. No Sharing With Third Parties

Sérénité Spa will not share, sell, or disclose your personal information to any other service providers, insurance companies, or external organizations, unless required by law.

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4. Client Responsibility for Privacy

While Sérénité Spa takes reasonable measures to protect client information, clients acknowledge that they are responsible for their own privacy when communicating or sharing information outside of our direct service environment. Serenité Spa is not responsible for privacy breaches caused by the client or third parties outside our control.

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5. Data Protection & Security

We take reasonable administrative and operational steps to safeguard your information against unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure.

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6. Retention of Information

Client information is retained only for as long as necessary to provide services, comply with legal obligations, or support business operations.

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7. Consent

By booking or receiving services at Serenité Spa, you consent to the collection and use of your information as outlined in this Privacy Policy.